Please read the description of the product carefully before ordering because we don’t have any return policy or money-back policy once a product is delivered. We have a flexible exchange policy on the products. Exchange policy for Karachi is: our rider will come to your place with the item you want to be exchanged with – you’ll have to hand him over the product also you will have to pay the rider 100rs as return fee. Exchange policy for other cities: You will have to send the item back to us on our given address via any courier company and will also have to bear the delivery expenses; once we receive the parcel we will dispatch the new item to you and there will be no additional cost to it. There is not return or exchange policy on ‘Sale’ item(s).